Privacy Policy
Last updated: 13 October 2025
HolidayHomes2Let (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our platform,
whether booking a holiday home, browsing listings, or listing your own property.
1. Information We Collect
- Personal Information: Name, email address, phone number, and contact preferences.
- Booking Details: Travel dates, location, number of guests, and any special requirements.
- Payment Information: Processed securely by trusted third-party payment providers (we do not store card details).
- Host Information: Identity verification documents and property ownership details when listing accommodation.
- Technical Data: IP address, browser type, device information, and site usage data.
2. How We Use Your Information
- To process bookings and manage reservations.
- To communicate with you about your enquiry, booking, or listing.
- To provide customer support and resolve issues.
- To process secure payments via third-party providers.
- To verify Host identity and property ownership.
- To improve our platform functionality and user experience.
3a. Host Identity Verification via Stripe
For hosts listing accommodation on HolidayHomes2Let, identity verification is carried out securely through our
partner Stripe Connect.
When completing verification, you are redirected to Stripe’s secure system to provide personal details
(such as name, address, date of birth, and photographic identification).
These details are sent directly to Stripe and are processed under Stripe’s own
Privacy Policy.
HolidayHomes2Let does not receive or store your ID documents;
we only receive confirmation of your verification status (e.g. “Under Review”, “Verified”).
Stripe acts as a data processor for this purpose and retains information in accordance with applicable data-protection laws.
3. Sharing Your Information
- With Hosts (to manage your stay or booking enquiry).
- With Guests (to provide booking details where you are the Host).
- With trusted payment providers to process secure transactions.
- With service providers who support our platform (e.g., IT, hosting, analytics).
We do not sell your personal information to third parties.
4. Your Data Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your personal data.
- Object to certain types of processing.
- Withdraw consent where previously given.
To exercise your rights, please contact us at
support@holidayhomes2let.co.uk.
5. Cookies & Tracking
We use cookies for basic functionality, performance analytics, and to improve your user experience.
You can control cookies through your browser settings. Continued use of our site implies consent.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy,
or as required by law.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact: